customer service Archives

Empathy is the Secret to a Successful Brick and Mortar Retail Business

June 21, 2017 David Reynolds

There is a so-called “mall apocalypse” in America today. It refers to the closing of large regional malls because of their drastically reduced foot traffic and sales that keep them from being as profitable as […]

Don’t Let an Angry Customer Ruffle Your Feathers: The Call Centre Advantage

January 18, 2016 David Reynolds

When you take customer calls, you could swallow more than you can actually chew. It’s true that a phone is nothing but an instrument of communication. Yet, when the person at the other end of […]

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How an Auto Accident Attorney Can Protect Your Rights and Maximize Compensation

August 4, 2025

In the aftermath of a vehicular accident, navigating the complexities of legal obligations and rights can be overwhelming. An auto accident attorney plays a critical role in safeguarding an individual’s rights and maximizing potential compensation. […]

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From Delivery to Maintenance What to Expect from Propane Service

July 30, 2025

This article explores the journey of propane service from delivery, installation, and ongoing maintenance. Homeowners and businesses often have many questions about the process and what to expect, making this guide an essential reading for […]

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What Are Some Sustainable Land Use Practices?

July 25, 2025

Sustainable land use practices are essential for the preservation of natural resources, biodiversity, and human well-being. As the global population continues to grow and urbanization accelerates, the demand for land intensifies. Sustainable land use is […]