customer service Archives

Empathy is the Secret to a Successful Brick and Mortar Retail Business

June 21, 2017 David Reynolds

There is a so-called “mall apocalypse” in America today. It refers to the closing of large regional malls because of their drastically reduced foot traffic and sales that keep them from being as profitable as […]

Don’t Let an Angry Customer Ruffle Your Feathers: The Call Centre Advantage

January 18, 2016 David Reynolds

When you take customer calls, you could swallow more than you can actually chew. It’s true that a phone is nothing but an instrument of communication. Yet, when the person at the other end of […]

Management

Building, Moving, and Growing: Service Solutions for Thriving Enterprises

December 16, 2024

In today’s rapidly changing business environment, companies constantly face significant challenges when expanding, relocating, or maintaining their facilities. Managing these transitions smoothly is crucial for minimizing disruptions and maintaining continuity. Utilizing basic business solutions, including […]

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Why Your Business Needs Frequent HVAC Maintenance

December 12, 2024

In today’s fast-paced business environment, ensuring comfort and efficiency within your workplace is crucial. One of the often-overlooked components in this equation is your HVAC system. Regular maintenance of HVAC systems not only ensures operational […]

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10 Great Jobs Increasing in Popularity in 2025

December 2, 2024

In an ever-evolving world, a diverse range of professions continue to shape the structure of our communities and our daily lives. From safeguarding the interests of the vulnerable to enhancing infrastructure, and from health services […]